Sharing the knowledge...about cutting down power use

Compact fluorescent lightbulbs - you know you need them....you know they make sense, and if you weren't convinced, check out the latest Commoncraft video.



Reuse, recycle, reduce, reflect, reinvent, reconsider, and really think about the impact you make on the world...please?

Pandering to ego - scam email for professionals

Just received this email and thought I should warn others that it is very probably a cunning way of getting details for a mailing list or to get you to buy the book because you're in it and it shows you've reached the pinnacle of professional excellence. Others have blogged that they've received this, so this is just a possibly cynical warning...they want everything but your sexual history to be included...so alarm bells rang loud and clear.

Dear Helen Nicol:

On behalf of International WHO'S WHO of Professionals, I am pleased to inform you that you have been nominated as a candidate for inclusion in the 2007-2008 Edition. We congratulate you! Nomination into WHO'S WHO is an honor in itself. WHO'S WHO has over 20,000 members in 154 countries worldwide. It is the most elite professional network in the world. Our members assist each other daily with business and career opportunities. It is in times like these that such a network is most valuable and we are seeing members help other members expand their businesses, find new positions, even relocate to another country.

If selected into WHO'S WHO, you will also be listed in the 2007-2008 Edition of International WHO'S WHO of Professionals. This is the definitive work on the world's leaders in commerce, economics, policy, and trade.

We do require additional information to complete the selection process and we ask that you provide your biographical data by accessing the form on our website at: http://www.internationalwhoswho.com/Nominations/FE1964C.aspx

Our editorial deadline is quickly approaching. I urge you to act today. If you delay, I cannot guarantee the committee will have ample time to review your submission.

Sincerely,


Wayne Uehara
President
2020 Pennsylvania Ave. N.W., PMB #504
Washington, D.C. 20006
P.S. There is no cost or obligation to be listed in the International WHO'S WHO of Professionals. To ensure your biographical data is received in time, please complete this online form http://www.internationalwhoswho.com/Nominations/FE1964C.aspx by November 15, 2007. Upon review, our Membership Selection Committee will be in touch with you.

Members of our Board of Advisors include: Wallid Abdo, CEO, Eurobrokers-Greece; Michael Gondive, CEO, Eastern and Southern African Trade and Development Bank-Kenya; Fehmi Sami, Senior VP, Citibank, N.A.-Great Britain; Yusuf Alami, COO, Abdu Dhabi Investment Company-UAE; Mikhail Zaitsev, Finance Director, Volvo Car-Russia; DR. Jung Kook Paeng, CIO, Hyundai Motor Company, Korea; John Sai Chi Mak, Managing Director, Bulova Watch International, Ltd.-Hong Kong; and Aldo Castelli, President, Shell Brasil, Ltda.-Brazil


Note: If you wish to unsubscribe from WHO’S WHO of Professionals please click on the link below:

http://www.internationalwhoswho.com/unsubscribe.aspx

You have received this message because you are registered to receive messages from Informa, One Research Drive, PO Box 5195, Westborough, MA 01581.

Networked knowledge and Connectivism

I came across an interesting post from Susie Vesper this morning. Having listened to George Siemen's presentation on Connectivism and Web 2.0 in Education, she considers what Siemen's says about our tendency to subscribe only to those sites which reflect our own positions. Although her online research reflects this, she finds that many of her colleagues do NOT share her fascination with technology for education.

This resonanted with me - I know how she feels. I am constantly debating the utility of trusting in networks as a strategy for creating and utilising knowledge with colleagues whose standpoint is that knowledge is created THEN disseminated. The notion that knowledge is continually created, refreshed, developed, through social interaction, action and evaluation, appears alien.

My greatest difficulty is not getting frustated - how can they not see this is the case! (I know, we're all different...). My second greatest difficulty is creating a lucid, valid argument which will enable us to reach a position from which we can move forward and make use of the knowledge we all have.

What I need is a way to articulate my argument in a persuasive manner using language which they can relate to, an analogy that demonstrates the evolving nature of networked knowledge, something more concrete? Resources I've found useful to date have been from David Skyrme, who believes

"...information and communications technology is a powerful enabler of prosperity and well-being at all levels - individuals, organisations and society as a whole."

A sentiment I agree with wholeheartedly. After all, without new technologies, we'd all still be banging rocks together.

His Knowledge Networking insight has a practical focus, and I'm reading his book Knowledge Networking: Creating the Collaborative Enterprise. The book has its own update website, which keeps the content bang up to date.

Hopefully, I'll get some tips on explaining and selling the principles of Connectivism to colleagues so we can really take advantage of the huge amount of knowledge there is walking around in my organisation.

Government use of social media - reporting what we already knew...

A friend at the very useful National Library for Health recently sent me the Government Review of Social Media Use, which reflects my research findings into the use of social media and which is, in reality, a fine description of the problem of electing individuals who crave power to represent us.

The Social Media Review was commissioned in March 2007 by the Permanent Secretary for Government Communication, to provide information on the current and planned use of social media in government. Its aims were to

• assess the strengths and weaknesses of government communication activity in this area
• identify examples of good practice within the wider communication network
• identify barriers and opportunities
• make recommendations on how government communicators can build their capability to
  engage more effectively with the public using social media
• identify communication structures, processes and resources that may need to be
  enhanced or refocused to facilitate better working

A couple of things caught my attention when reading it...

It mentions the command and control culture prevents them civil servants from

"having access to the tools and networks they have come to expect in their private lives."

This I found in my own research, that my organisation was wary of losing control of its communications with "the masses", leading to negative media attention and public uproar. This is very clearly demonstrated in the review, where it states

"...the use of some social media – particularly blogs and social networking sites – could open up individuals, departments, the Civil Service and Ministers to extreme scrutiny, criticism and negative media comment."

Again, the media impacts negatively on the culture of the public sector, leading to the opposite of what is required, a culture of open and transparent debate and communication.

It amused me that this report stated that public servants are warey of social media due to the fact that it "puts communication into the hands of the many" and for every gain to the reputation of a department, there is the danger that policy differences be exposed or misinterpreted and "circulated widely". Funny...I always thought the government was based on on electing representatives of the "many" to voice their opinion? I thought that that was what representative meant? Is that wrong?

Maybe this is a chance to develop policy WITH the electorate? The reality of it all seems the wrong way around to me...but then I am only one of the "many".

The report also notes the lack of understanding of the skills and resources required to manage online communities, blogs etc, another misconception about online communities and social networking....it takes some very refined skills to make it work effectively.

Jeremy Gould. a civil servant running websites for a UK government department notes also, that government colleagues are blind to the value that could be gained from joining in with existing debate, and bemoans the fact that they are just

"... desperate to have a shiny blog/wiki/forum (delete as appropriate), not interested in examining interaction online with existing communities or partnering. They just WANT A BLOG, NOW!"

This to me is a complete failing to maximise on a potential collaboration between the people and the people elected to represent them and a misunderstanding of the true nature of social media. David Milliband may have a popular blog, have been interviewed on Second Life, and wax lyrical about the potential of Web 2.0, but his colleagues it seems, are still living in the dark ages (but we all knew that now didn't we).

It's NOT fluffy - misconceptions about knowledge management

If one more person says "you do the fluffy stuff" when talking about the human element of knowledge management I'm going to scream...

Why is it, that anything to do with people is termed "fluffy". It makes it sound all kittens, pink and soft. It's not. People are interesting, complex, and above all, very very difficult to fathom. They are multifacted self directed objects, with their own thoughts, motivations, likes, dislikes, habits and beliefs. How on earth can dealing with or understanding them be "fluffy".

Knowledge managers who do not think codification and storage of knowledge is the way to go are not the only people who have this ridiculous label. Anyone working in training and development, social work, psychology, will all have been told they "do that fluffy stuff".

In terms of knowledge management, when we talk about communities, and networks, we are talking about the way people really learn. Numerous studies have demonstrated that we learn most of what we know about how to do our jobs by talking to one another, by communicating our experiences with others. However, this is seen as "fluffy" - because it isn't quantifiable? Because we can't see the knowledge being shared? It doesn't mean it's not happening...and that we may be able to harness/cultivate it for positive gain.

There are still people who believe that collecting "knowledge" is the way to go in knowledge mangement, that a database full of documents, a spreadsheet of comments, is what is needed. I would argue that this is not knowledge, but information. Information devoid of context, knowledge reduced in complexity, is of little use in comparison with a conversation or story giving depth and clarity. As Jay Cross so succinctly put it in his book Informal Learning,

"You can no more capture true knowledge in a repository that you can trap lightening in a box". (p64)

So what is so "fluffy" about people sharing knowledge without storing it in a repository...maybe "fluffy" is a euphemism for "I don't understand what you are talking about so I'll give it a name which makes it seem easy and harmless".

Then again, if "fluffy" really means complex, difficult to understand, but vital if we're going to share knowledge effectively, then I'm happy.

Rant over...

Seeing the bigger picture – the problem with focusing on technology

We understand everything from a position of prior knowledge, and make assumptions based on that knowledge. These two videos illustrate this point beautifully – one is the old Guardian advert from the 80’s, promoting the paper’s unbiased views, the other, a video cartoon using familiar images (!) as a starting point, and creating something completely different from them. In both cases, it’s the bigger picture that is important, not your initial assumptions.

We tend to jump to conclusions based on our existing knowledge and prior experiences, to focus on just one part of what we are seeing and experiencing to such an extent that we sometimes fail to see the bigger picture – this I feel is the case with social networking and our dependance on technology. I feel we are spending too much time thinking and talking about web 2.0, enterprise 2.0, library 2.0 etc etc, and not enough time understanding the human element of the changes that are occuring in work and business, and indeed, in our social lives at this time. We are concentrating on what we know, focusing in on just one part of the picture. I’m guilty of this as much as the next person, but it’s starting to concern me.

Yes, the internet helps us to connect and share and communicate and collaborate – but are we doing this to the deteriment of having quality, real life interactions? The bigger picture has technology as ELEMENT of what’s happening. It’s an enabler, not an end in itself. Email has reduced the number of telephone calls we make, texting is the communication tool of choice for millions of people – what about conversation? I spend more time on Facebook than I do meeting up with the people I’m communicating with!

The bigger picture – surely it’s about humanity and not technology? Maybe we should all get out more….

Moroccan Adventure

Having finished my dissertation, my hubby and I decided to get away, and a cheap flight to Morocco was too much of an opportunity to turn down.

Little did I know that I'd be on a crash course in communication. I came back being able to speak a smattering of French, a smidgen of Berber and a wee bit of Moroccan Arabic. In fact, I realised more than ever, that we are all the same, wherever we live.

I managed to communicate despite having no idea what people were saying and picked up language without really knowing how. It was a real lesson in situated learning - without being immersed in the language, I don't think I'd ever have learned as much. The same goes for the culture of Morocco - staying in a Riad with a Moroccan housekeeper who was adamant that I'd learn how to pour mint tea in an acceptable way brought the culture to life and I'm now equipped to at least visit a Moroccan home without showing myself up and not pouring the first cup of tea back in the pot!

They say travel broadens the mind - I can certainly see why.